How to add communication skills on a CV - with examples

Jen David • August 1, 2023

It’s one of the most basic skills that we all use, whether at work or at play. Communication is at the heart of being human, so why should you put communication skills on a CV? Everyone can communicate, right? Well, yes – but we all communicate differently and have different strengths which we use in different situations.


What communication skills do employers want on a CV?

There are different types of communication skills, so your CV needs to highlight the ones that are most important for the role you seek. For example:


  • A Translator or Interpreter will need to highlight which languages they speak and their level of fluency
  • A call centre worker will need excellent speaking skills to chat with customers on the phone
  • A marketing professional will need great writing skills, to write copy about the products and services they promote
  • A business leader will need confident public speaking skills, to present ideas or directions to the workforce
  • A salesperson will need skill in influencing and persuading, to overcome objections to buying


This is just a small selection of the different ways in which we communicate in a professional environment. You probably use a combination of these every day and more – the key is to identify which ones are most useful in your target role and to focus on those in your CV. A great way to do this is to examine a selection of adverts for roles you’re interested in, to see which communication skills keep popping up.


How can I show communication skills on my CV?

Now that you know which communication skills are in demand, you need to add them to your CV in the right way. Plonking “good communication skills” in your profile simply won’t cut it. Apart from being much too vague, it’s also something that the recruiter will see on every entry-level CV – and yours needs to stand out.


The best way to show off communication skills on your CV is to provide specific examples. Think of a time you used your communication skills successfully, then add that success to the relevant job on your CV. If you can quantify your achievement, that’s even better!


If there are very specific communication skills that the job requires, you can highlight them in your Key Skills section, too. In that case, make sure they’re framed as visible-at-a-glance, keyword-searchable bullets – for example, “Copywriting” or “Public speaking”, rather than hidden in long, wordy sentences.


Examples of communication skills on a CV

Looking for some inspiration on how to word your communication skills? Look no further! Try some of these examples out for size, then use them as inspiration for your own CV:


  • Achieved a 30% cost reduction on raw materials by negotiating with suppliers in fluent German
  • Reduced customer attrition by 20% by handling phone complaints calmly, professionally and articulately
  • Grew traffic to the company website by 5,000 visitors per month by writing engaging social media posts
  • Leveraged confident public speaking skills to deliver sales training to 200 people in 1 month
  • Increased stationery sales by 200% by building a rapport with potential customers


Get a professional on board

Now you know how to include those all-important communication skills on your CV, it’s time to start writing!


But if you’re still doubting your ability to craft a persuasive CV or you simply don’t have time to write one, Word Dragon is on hand to help. From a full CV rewrite or some expert eyes on your draft, there’s a service to meet your needs – just give me a shout.


Updated 2026

Photo of Jen, founder of Word Dragon and certified CV writer


Author bio: Jen  is a UK-based careers writer with over 15 years' experience in writing CVs for UK professionals. She is a certified member of the British Association of CV Writers, with a Master's degree in English, and has written and edited articles for international businesses.

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